Our enquiries line is open from 8:00-18:30.

All telephone calls in and out of the Practice are recorded. For more information, please visit our GDPR/Privacy Notices page. We do not withhold the surgery telephone number on outbound calls.

Telephone Message

Please be aware that your calls might be recorded for monitoring and training purposes. If you require urgent medical assistance or advice, please hang up and redial 999.

If you’re calling to book an appointment our reception team is trained to direct you to the most appropriate service for your needs. In order to do this they will be asking you some questions about the nature of your call.

Please be as open as possible. For Test Results please call back after 11:00.

If you are phoning for an appointment, our staff members are trained to direct you to the most appropriate service for your needs. In order to do this they will be asking you some questions about the nature of your call. Please be as open as possible.

• For Reception, Appointments, Home Visits or Test Results press 1
• For Medical Secretaries Press 2
• For Dispensary and Medication Queries Press 3
• For General Enquiries Press 4
• For all other queries, please hold and your call will be answered as soon as possible.